Tripled audience reach without adding a single hire.
A solo founder building a personal brand alongside a product business was spending 2+ hours daily on social tasks. We took over the content calendar, inbox, and publishing rhythm so they could show up online without being consumed by it.
Creator / Founder
A solo founder running a SaaS product and an audience-led content business simultaneously. They had strong ideas, a growing following, and a genuine point of view, but no system for turning any of it into consistent output.
What was broken
The posting schedule was erratic: sometimes brilliant, often absent. A growing partnership inbox was going unanswered for days. Long-form content the founder spent hours writing was published once and abandoned. They were spending two hours daily on tasks that produced inconsistent results, and burning out on the very audience they were trying to build.
How we helped
The VA took ownership across three distinct workstreams from day one.
Content Calendar
Built a 30-day rolling content calendar that mixed original ideas with repurposed long-form material. The founder reviewed and approved everything in a single weekly 20-minute session.
Publishing & Scheduling
Handled all scheduling, formatting, and cross-platform publishing. Repurposed podcast episodes and long-form articles into short-form clips, carousel threads, and newsletter excerpts.
Inbox & Partnerships
Triaged the brand inbox daily, responded to routine partnership enquiries with approved templates, and surfaced only genuine opportunities that required the founder's direct voice.
The numbers that matter.
Follower count tripled across platforms within ninety days of consistent publishing. Email open rates doubled as the newsletter cadence stabilised. The founder went from spending two-plus hours per day on social tasks to a single fifteen-minute morning review.
“I'd been telling myself I just needed more discipline. What I actually needed was someone to own the system so I could show up and create.”
Solo Founder, SaaS & Content Business
Zero missed deadlines across 40 live client projects.
We kept a 12-person agency on schedule across 40 live client projects: six months, zero missed deadlines.
0 missed deadlinesRead case study
Recovered 80 engineering hours a month from admin work.
Invoicing, CRM hygiene, and ops admin handled end-to-end, freeing engineers to build, not file expenses.
80 hrs/month recoveredRead case study
A senior partner recovered 12 hours a week. The firm recovered £62k in billable capacity.
Calendar ownership, inbox triage, and travel management that gave a senior partner her week back and recovered £62k in firm capacity.
12.5 hrs reclaimed weeklyRead case study
48 investment briefs delivered in a single quarter. Zero additional analyst headcount.
48 investor-ready briefs in one quarter, 48-hour turnaround on every deal, and no additional headcount to get there.
48-hr brief turnaroundRead case study
First-response time fell from 19 hours to under 3. CSAT went from 68 to 94.
Ticket triage, onboarding documentation, and account health monitoring that took CSAT from 68 to 94 and ended customer churn.
CSAT 68 → 94Read case study